Shipping & Returns Policy

Shipping:

  • We currently ship within the UK only.

  • Standard shipping: 3–5 working days.

  • Orders are processed within 1–2 business days.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

Returns:

  • We accept returns within 14 days of delivery.

  • Products must be unused, in original condition, and in original packaging.

  • To initiate a return, please contact us at callanature@yahoo.com with your order number.

  • Refunds will be issued to the original payment method within 5–7 business days after we receive and inspect the returned items.

  • Shipping costs are non-refundable. Customers are responsible for return shipping unless the product is faulty.